at N.C. Cancer Hospital/UNC Lineberger

UNC Health Care Financial Assistance Program

Financial Counselors are available in the NC Cancer Hospital to help you with any questions or concerns you have about insurance co-pays and deductibles, and hospital and physician billing. Financial assistance applications are available in both English and Spanish. Contact 984-974-3425 or toll-free at 866-704-5286. uncfau@unchealth.unc.edu

More info at UNC Medical Center

Questions about your bill?

Customer Services Representatives are available to handle all of your questions Monday-Friday, 8 am – 5 pm at 800-594-8624 (toll-free) or locally at 984-974-2222. If you need help discussing payment options ask to speak to a financial counselor.

UNC Pharmacy Assistance Program

Pharmacy financial assistance requires a separate application. See the pharmacy counselor at the main pharmacy, located on the ground floor of the NC Cancer Hospital.

CCSP Patient Assistance Coordinators and N.C. Cancer Hospital Social Workers

The CCSP Patient Assistance Coordinators and N.C. Cancer Hospital social workers can help you find resources that may help lessen the financial burden of a cancer diagnosis. Possible resources include federal, state, and local government benefits and services, and private foundation support. Call the Patient Family Resource Center, on the ground floor of the NC Cancer Hospital for more information: 984-974-8100

To apply for Social Security Disability

Call SSA at 1-800-772-1213 Or see the US Social Security Administration for detailed information about how to apply and the appeals process.

To apply for Medicaid

Contact your county Department of Social Services. Or contact the Medicaid Counselors at UNC Hospitals: 984-974-0950