Patient Resources
Insurance and Clinical Trials
All trials are different. Your health insurance should pay for tests and doctors visits that you would need even if you were not on the trial. The NCI has great resources to explain the difference between patient costs, which are costs that you would pay even if you weren’t in a trial and that are often paid for by insurance and research costs that are related to taking part in a trial and often covered by the clinical trial sponsor.
Learn more about who pays for clinical trials from the NCI
Patient Financial Services
If you do not have insurance or are worried about paying for your medical bills, UNC Health has a dedicated team of Financial Navigators are ready to assist you today. As a member of your care team, Financial Navigators are committed to helping you understand the cost of your care. Financial Navigators work closely with your doctors, nurses, and support team to provide you with information needed to make decisions about your care.
Services
- Explain your insurance benefits
- Provide cost estimates
- Explore flexible payment plans
- Review available assistance programs including: North Carolina Medicaid, UNC Financial Assistance, COBRA Premium Assistance, Pharmacy Assistance
- Answer questions about your bill
Here to help
If you have an unexpected life change, Financial Navigators are here to support you. Please ask to speak to a Financial Navigator if you have:
- Change in employment
- Loss or change of insurance
- Concerns paying for your medical care
- Financial hardship
Connect with a Financial Navigator
Oncology Financial Navigators are available Monday through Friday from 8:30 a.m. until 4:30 p.m. To learn more about the UNC Oncology Financial Assistance program, please call (984) 974-5668 or by emailing UncOncologyFinNav@unchealth.unc.edu.
Comprehensive Cancer Support Program
Dedicated to helping patients and their loved ones with cancer treatment, recovery, and survivorship, the UNC Lineberger Comprehensive Cancer Support Program (CCSP) offers programs and services both during and after your treatment.