Financial Assistance at UNC

Find resources are available for patients of the N.C. Basnight Cancer Hospital.

UNC Health Financial Assistance Program

Financial Navigators are available in the N.C. Basnight Cancer Hospital to help you with any questions or concerns you have about insurance co-pays and deductibles, and hospital and physician billing.

Financial assistance applications are available in both English and Spanish.

Learn more about the UNC Health Financial Assistance Program, how to connect with Financial Navigators, and ways to apply.

Questions about your bill?

Customer Services Representatives are available to answer your questions. If you need help discussing payment options, please ask to speak to a financial counselor.

Find Billing Customer Service contact information and information about billing questions at UNC Health Pay My Bill.

UNC Pharmacy Assistance Program

Pharmacy financial assistance requires a separate application.

For assistance, please visit the pharmacy counselor at the main Outpatient Pharmacy, located on the ground floor of the N.C. Basnight Cancer Hospital.

CCSP Patient Assistance Coordinators and N.C. Basnight Cancer Hospital Social Workers

The UNC Lineberger Comprehensive Cancer Support Program (CCSP) Patient Assistance Coordinators and N.C. Basnight Cancer Hospital social workers can help you find resources that may help lessen the financial burden of a cancer diagnosis.

Possible resources include federal, state, and local government benefits and services, and private foundation support.

For more information, please visit or contact the Patient and Family Resource Center, which is located on the ground floor of the N.C. Basnight Cancer Hospital.