Zoom is used extensively by the UNC Cancer Network for online collaboration that includes two-way audio, two-way video, and screen sharing. Please feel free to share comments regarding this document via an email to: unccn@unc.edu

Zoom Logo

Zoom Alert!

Dear Zoom Users Associated with Lineberger,

Earlier today, UNC became aware of a concern related to Zoom account holders who use Mac computers. The issue involves the ability of a remote party to invite a Zoom user to a meeting and access the user’s camera. In order to address this concern immediately, I am asking that you please upgrade your Zoom application (in the event that you have downloaded the Zoom application).

Zoom will typically prompt you to upgrade the application, if an update is available. Please open the Zoom app, and follow the instructions to update, if prompted. You can also go to “Look for Updates” which may be found under “zoom.us” on the upper-left portion of your screen when the Zoom app is open. As of today, you should be running at least Version 4.4…. of Zoom. A new, and even more secure update should be available in the days ahead.

For details on downloading the Zoom app, please see:


For updates on the status of Zoom from Lineberger, please see:


As an additional precaution, I have updated settings for all Lineberger Zoom users. For the foreseeable future, when you or an invitee joins a Zoom meeting, the camera will be off by default. You can simply use the Zoom controls to turn the camera on. This will ensure that no Lineberger Zoom user can have a meeting started with the camera on, effective immediately. That said, you may always choose to turn the camera on, once the meeting has begun.

I am including the Lineberger IT Support team at: lcccit@med.unc.edu and the SOM Classroom Support Team at chmed@med.unc.edu in this email. You may reach out to either of these groups, or to the UNC Cancer Network at unccn@unc.edu (phone 919-445-1000). Please feel free to contact any of us with your questions or concerns.


Tim Poe

What is Zoom?

Zoom is an application that may be used for web and video conferencing. This includes:

  • Two-way audio and video communication.
  • Screen sharing.
  • Video recording for presentations and meetings.
  • Telephone bridging.
  • Multipoint audio and video.
  • Connections to H.323 and SIP video conferencing systems.
  • Recording.

Zoom for Live Lectures

Please visit our Zoom for Live Lectures page for details on using Zoom for viewing of live oncology telehealth lectures.

Zoom Use

If you have oncology-related responsibilities and are associated with The UNC Lineberger Comprehensive Cancer Center, The UNC Cancer Network can schedule an event for you that includes Zoom. Please contact us at and let us know details about your event and we will let you know if you qualify for this service. If you do qualify, we can provide you with a scheduled event and an invitation. Please note that we can create a scheduled meeting that includes video conferencing systems (Cisco, Polycom, etc.) and Zoom, in many instances.

Zoom Training

Please contact us at  or 919-445-1000 if you would like to schedule a Zoom training for for your group. Trainings are available either in our studio or at your site, for those involved with oncology-related activities at UNC.

Zoom Host Account

To access your Zoom account, simply go to https://unc.zoom.us and select the blue “Sign in” button. Sign in with your ONYEN and ONYEN password. You will return to this link any time that you need to sign to your account.

Please note that we occasionally have requests for shared accounts. This can be helpful if you need two or more people to administer the same account. Click on Request a Zoom Pro Host Shared Account to fill out a brief survey to request an account. Shared mailbox accounts are accessed at https://zoom.us.This is not for individual accounts (see paragraph above).

Please note that only the Zoom meeting host requires a Zoom Pro account. All other attendees may freely download Zoom for computer, phone, or tablet from https://zoom.us/download. Please contact us at with any questions that you may have.

Zoom for the Host (Meeting Creator with License)

This page is designed for someone who has requested and received a licensed Zoom account from The UNC Cancer Network, and wished to understand how to create and manage meetings.

Zoom for the Guest/Invitee

This page is designed for someone who has received an invitation to a Zoom meeting, and wishes to understand how to most effectively participate and an invitee.

What Equipment Do I Need?

Includes details on equipment that can improve the use of Zoom, including cameras and echo cancelling speakerphones.

Zoom Support

Zoom provides a wide variety of well organized, up-to-date videos and documents designed to support the use of Zoom.


Zoom Logo