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UNC Lineberger Comprehensive Cancer Center

Webex Support

Webex

Cisco Webex is a video conferencing platform available for UNC School of Medicine employees for video communication. UNCLCN utilizes Webex meetings for Tumor Boards and general video communication needs. Note that the UNC School of Medicine Webex account is separate from UNC Health Webex account. Users primarily employed by UNC Health may not be setup properly to get a School of Medicine Webex account.

The recommendations and tips below apply to all users of the application. UNCLCN staff are able to provide technical assistance, troubleshooting, and training as needed. Please contact us at unclcn@unc.edu or 919-445-1000.

For UNC School of Medicine staff:

Helpful links

Please find some helpful links below depending on how you will be using Zoom.

For Hosts:
Schedule a meeting
Start a meeting
Host controls
Share my screen
Recording
For Guests/Invitees:
Join a meeting
Test my setup
Test my audio
Getting started
Join by phone
For Video Conference Rooms:
In order to connect a webex meeting to conference room AV equipment, please see the link below:
Connecting by Video Conferencing Systems

More Support:

Webex has excellent tutorials and resources to get started. Please see Webex help page for more details.

The UNC Lineberger Cancer Network also provides one on one support and training to use Webex for oncology related events and meetings.

Please contact us at unclcn@unc.edu or 919-445-1000.